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Belle Movement Pilates & Personal Training

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Terms & Conditions

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Welcome to Belle Movement Pilates & Personal Training.

These Terms & Conditions are designed to provide a clear, fair and consistent experience for everyone in our community. By purchasing a membership, class pack, introductory offer or attending any Belle Movement service, you agree to the following Terms & Conditions.

 

Reviewed: 02/07/2026

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1. Bookings & Cancellations

At Belle Movement, we aim to provide a booking system that is fair, consistent and respectful of our clients, instructors and studio capacity.

All bookings and cancellations are the responsibility of the client.

1.a Bookings

Bookings can be made via:

  • The Belle Movement App

  • The Belle Movement website (via the Momence booking platform)

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1.b Cancellations

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1.b.i Cancellation Window

All classes and appointments must be cancelled at least 8 hours before the scheduled start time.

Cancellations must be made via the Momence platform or by phone during office hours.

This cancellation window applies to:

  • Weekly memberships

  • Class packs

  • Casual passes

  • Introductory and trial offers

  • Private sessions

  • Semi-private sessions

  • Clinical sessions

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1.b.ii Late Cancellations & No-Shows

Late Cancellation: A booking cancelled within 8 hours of the scheduled start time.

No-Show: Failure to attend a booked class or appointment without cancelling.

 

 

1.b.iii Cancellation Policy

Daily Movement Membership

Late Cancellation

  • Class credit forfeited.

No-Show

  • Class credit forfeited.

  • $5 no-show fee applies.

  • One late cancellation or no-show per calendar month will be waived.

  • Any additional late cancellations or no-shows within the same month will incur the applicable fee.

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2-Class & 3-Class Weekly Memberships

Late Cancellation

  • Class credit forfeited.

No-Show

  • Class credit forfeited.

  • $5 no-show fee applies.

  • One late cancellation or no-show per calendar month will be waived.

  • Any additional late cancellations or no-shows within the same month will incur the applicable fee.

 

Class Packs

Late Cancellation

  • Class credit forfeited.

No-Show

  • Class credit forfeited.

  • $5 no-show fee applies.

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Extenuating circumstances may be considered at Belle Movement's discretion.

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1.b.iv How to Cancel

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Bookings must be cancelled via:

  • The Belle Movement App / Momence

  • Phone during office hours (Monday-Friday, 9:00am-2:00pm)

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Cancellations via Facebook, Instagram or other social media platforms are not accepted.

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2. Memberships
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Belle Movement offers weekly memberships designed to support consistency, progression and long-term results.

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Weekly Membership Options

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3 Classes Per Week – $63/week

  • 6-month membership term (28 weeks)

  • Minimum commitment of 10 weeks

  • Unused credits roll for one month

  • Credits are non-transferable

  • Discounted access to workshops and programs

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2 Classes Per Week – $49/week

  • 6-month membership term (28 weeks)

  • Minimum commitment of 10 weeks

  • Unused credits roll for one month

  • Credits are non-transferable

  • Discounted access to workshops and programs

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Daily Movement Membership – $79/week

  • 6-month membership term (28 weeks)

  • Minimum commitment of 10 weeks

  • Maximum of one class per day

  • Access to the full timetable

  • Credits are non-transferable

  • Discounted access to workshops and programs

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Membership Payments

  • Payments are processed securely through Momence.

  • Failed payments will automatically be reattempted.

  • A maximum of three payment attempts will be made.

  • Belle Movement reserves the right to suspend bookings or memberships where payments remain outstanding.

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Membership Changes, Cancellations & Pauses

  • All memberships are six-month agreements.

  • Memberships cannot be cancelled or downgraded during the initial 10-week commitment period.

  • Membership cancellations require two weeks' written notice.

  • Membership pauses:

    • Require two weeks' notice.

    • May be taken for a maximum of four weeks.

    • Are not available during the initial 10-week commitment period.

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3. Introductory Offers, Class Packs & Casual3.a Introductory Offers
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3 Classes for $49

  • Available to new clients only.

  • One introductory offer per person.

  • Valid for 40 days from purchase.

  • Subject to all Belle Movement booking and cancellation policies.

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21 Day Daily Movement Trial $119

Eligibility

  • Available to new Belle Movement clients only.

  • Limited to one trial per person.

  • During July 2026 only, existing Belle Movement members may purchase the trial as part of a promotional offer.

  • Existing members must place their current membership on hold for the duration of the trial.

  • The original membership will automatically resume at the conclusion of the trial.

  • Members may upgrade to an Open Access Membership at any time during or after the trial.

  • Belle Movement reserves the right to decline participation where the offer is used outside its intended purpose.

Membership Access

  • Access to one scheduled class per day for 21 consecutive days.

  • Trial commences from the first booked class.

  • Bookings remain subject to class availability.

Trial Conditions

  • Unused classes do not roll over.

  • The trial cannot be paused, transferred or extended.

  • Standard Belle Movement booking and cancellation policies apply.

  • Trial participants receive one complimentary grace cancellation (either one late cancellation or one no-show). After this:

    • Late Cancellation Fee: $5

    • No-Show Fee: $10

Refunds

The 21 Day Daily Movement Trial is non-refundable. No refunds, credits, extensions or partial refunds will be provided for unused classes, illness, injury, holidays or change of circumstances.

 

 

3.b Casual Passes

  • 1 Class – $33

  • Valid for one month from purchase.

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3.c Class Packs
10 Class Pack

  • $271

  • Valid for six months.

5 Class Pack

  • $149

  • Valid for six months.

Queenagers Pack

  • $199

  • Valid for Queenagers classes only.

Class packs are non-refundable unless required by law or approved by Belle Movement under exceptional circumstances.

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4. Private, Semi-Private & Clinical Sessions

Private, Semi-Private and Clinical Sessions are available by appointment.

  • Sessions must be booked directly with Belle Movement.

  • Full payment is required at the time of booking.

  • Bookings are not confirmed until payment has been received.

  • The standard 8-hour cancellation policy applies.

  • Sessions cancelled within 8 hours of the scheduled start time may be forfeited.

  • Failure to attend a booked session without notice may result in the full session fee being forfeited.

  • Sessions may take place alongside other studio activities unless exclusive studio hire has been arranged.

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5. Special Events, Programs & Courses

  • Fees and durations vary by program.

  • Program-specific passes are valid only for the nominated event or course.

  • Withdrawal after Week 1 may result in the remaining value being converted to Belle Movement class credit on a pro-rata basis.

  • No refunds or changes are available after Week 1 unless otherwise stated.

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6. General

  • Class Timetable & Services: Belle Movement continually reviews its timetable to best meet the needs of our community. Class times, class types, instructors, studio locations and services may be added, removed or changed from time to time without notice.

  • Health & Safety: Clients are responsible for ensuring they are medically fit to participate and should advise Belle Movement of any injuries, pregnancy or medical conditions that may affect participation.

  • Right to Refuse Participation: Belle Movement reserves the right to refuse participation where it believes attendance may be unsafe for the client, other participants or our team.

  • Personal Belongings: Personal belongings remain the responsibility of the client. Belle Movement accepts no responsibility for lost, stolen or damaged items.

  • Photography: From time to time, photographs or videos may be taken for promotional purposes. Clients who do not wish to appear should advise Belle Movement.

  • Changes to these Terms: Belle Movement may update these Terms & Conditions from time to time. The latest version will always be available in the studio and on our website.

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Final Note

These Terms & Conditions are in place to protect our community, our instructors and the quality of your experience at Belle Movement. We appreciate your understanding and look forward to helping you move well, move often and enjoy your time in the studio.

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